Trust & safety
Built on trust.
Trust is the entire product. These six commitments shape every decision we make.
Service provider verification
We verify identity and credentials before any service provider is listed on Serva.
Transparent reviews
Every job ends with a public review from a real customer. No fake ratings.
Badged top service providers
Service providers with consistently great reviews earn a visible Serva badge.
POPIA aligned
We handle personal information in line with the Protection of Personal Information Act.
Clear quotes
Quotes are agreed up-front. No surprise charges, no hidden fees.
Issue resolution
If something goes wrong, our team steps in. Escrow payments roll out as we scale.
Your data, your rights
Serva collects only what we need to match you with the right service. You can request access, correction or deletion of your personal information at any time by emailing info@proserva.co.za.